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Contact Us – Superia Enterprises

We’re always here to help!
If you have any questions about your order, our products, or anything else, feel free to reach out. Our support team will get back to you as soon as possible.

📩 Email Support

For any queries, product information, or order-related issues:
support@superiaenterprises.in
superiaenterprises1@gmail.com

📞 Customer Support Hours

Monday to Saturday: 10:00 AM – 6:00 PM
(Closed on Sundays and public holidays)

📱 Social Media

Instagram: @superia.enterprises
Facebook: Superia Enterprises

💬 Quick Support

For faster support, you can also contact us through the chat feature available on our website.

We’re Here for You

Our priority is to provide a smooth and reliable shopping experience.
Feel free to contact us anytime — we’ll be happy to assist you!

🥇 Premium Quality Guaranteed

Made with high-grade, durable materials you can trust.

🔒 Safe & Skin-Friendly Material

Non-toxic, eco-friendly, and gentle for all human body.

🚚Fast Shipping & Easy Returns

Quick delivery with a hassle-free return policy.

🛡️Why Choose Us?

✅ 7-Day Easy Return Guarantee

If you don’t love it, return it—no questions asked.

✅ Cash on Delivery Available

Pay only when the product is in your hands.

✅ 100% Quality Assurance

All our products are tested for durability and performance.

✅ Fast & Secure Delivery

We ship with top logistics partners to ensure fast, safe delivery across India.

✅ Safe & Secure Payments

Your transactions are 100% encrypted and protected.

✅ Trusted by Thousands

Over 50,000+ happy customers and counting!

✅ 24/7 Customer Support

Have questions? We're always here to help via WhatsApp, call, or email.

Frequently asked questions?

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at superiaenterprises1@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at superiaenterprises1@gmail.com.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

AtMySuperia.in, we source our products from trusted and verified manufacturers across India and overseas. Our priority is to offerhigh-quality, reliable, and affordableitems, whether they are made locally or internationally.

Every product is carefully selected and quality-checked before it reaches you.

Shipping is completely affordable—most orders come with free or low-cost delivery.

At MySuperia.in, we aim to keep shipping charges minimal, and many products qualify for FREE delivery depending on the offer or location.

You will see the exact shipping cost (if any) during checkout before you place the order.

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⭐Thanks for choosing MySuperia!🤝👍